Privacy Policy
Last updated: March 18, 2026
This Privacy Policy describes how SafeGuard Fund collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. Your trust is essential to us, and we take the protection of your personal data seriously.
Information We Collect
We collect various types of information to provide and improve our services. This includes personal information you provide directly, such as your name, email address, and contact details when you register on our platform. We also collect usage data automatically when you visit our website, including your IP address, browser type, device information, and pages you visit.
Additionally, we collect information about your interactions with our content and services. This helps us understand how you use our platform and tailor our offerings to meet your needs. We may also collect information through cookies and similar tracking technologies to enhance your browsing experience and analyze site performance.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Your personal data helps us deliver personalized content and recommendations based on your interests in emergency preparedness and financial resilience. We use your information to respond to your inquiries, provide customer support, and send you important updates about our services.
We also analyze usage patterns to optimize our website functionality and user experience. Your data enables us to develop new features and services that better serve the Malaysian community’s financial safety needs. We may use your information for marketing purposes, but only if you have given us permission to do so.
Your Privacy Rights
You have several important rights regarding your personal information. You can request access to your data to see what information we hold about you. You also have the right to correct any inaccurate information and request deletion of your data in certain circumstances. We will honor these requests promptly and transparently.
You have the right to withdraw consent for marketing communications at any time. You can opt out of cookies and tracking by adjusting your browser settings, though this may limit some website functionality. If you have concerns about how we handle your data, you can file a complaint with Malaysia’s Personal Data Protection Authority.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and understand how you interact with our website. These small files are stored on your device and help us remember your preferences and improve site performance. We use both session cookies that expire when you close your browser and persistent cookies that remain for longer periods.
We also employ web analytics tools to track visitor behavior and measure the effectiveness of our content. These tools help us understand which sections of our site are most valuable to users. You can control cookie settings through your browser, but disabling cookies may affect your experience. We respect your privacy choices and provide options to manage your cookie preferences.
Data Security
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption protocols and secure data storage practices. Our team regularly reviews and updates our security procedures to address emerging threats and vulnerabilities.
While we maintain robust security standards, no system is completely risk-free. We encourage you to use strong passwords and keep your account information confidential. If you suspect any unauthorized access to your account, please contact us immediately so we can investigate and take appropriate action.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We only share your data with trusted service providers who assist us in operating our website and delivering our services. These partners are contractually obligated to maintain confidentiality and use your information only for purposes we authorize.
We may disclose information when legally required to do so by Malaysian authorities or law enforcement. We may also share information if necessary to enforce our terms of service or protect the rights, safety, and property of our users and the public. Any such disclosures are made in compliance with applicable laws and regulations.
Children’s Privacy
Our website is not intended for children under 18 years old. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a child without proper parental consent, we will take immediate steps to delete that information. Parents or guardians who believe their child has provided us with information should contact us without delay.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the date at the top of this policy and, where appropriate, by sending you an email or displaying a prominent notice on our website. Your continued use of our services after changes become effective constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us using the details below:
Email: [email protected]
Phone: +60 3 7726 4891
Address: Jalan Merdeka 158, Petaling Jaya, 46050, Malaysia